Thursday, January 20, 2011

STS9 Winter Tour Ticket Refund Details

Full refunds will be given to any ticket purchase for the recently canceled shows. Everyone will have the cost of their tickets & service charges refunded starting immediately. Please read through the scenario’s below to find information about your refund. If you have any further questions, please contact

If you bought tickets through
The processes to refund has already begun. Funds will be issued directly back to the credit card used to purchase the tickets. With numerous ticket orders, this will take a few days. Within the next week, you will receive an email from STS9 stating that your refund has been processed. From then, please allow 3-5 business days for the credit to appear back in your account. If you paid for shipping, that charge will also be refunded.

Also.. if you added a Live Show Download for $5 to your order, STS9 welcomes you to substitute a download of any album or show from Please contact with your download of choice(s) and you will be set up immediately.

If you bought tickets through Ticketmaster: your card will be refunded automatically.

If you bought tickets directly from the venue: please contact the box office directly for refund information.

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